If it's a question of Increasing Sales or reaching Critical Marketing Decisions... EMD has the answer.

Services

• Inbound Customer Service
• Lead Generation
• Inbound Sales with and without Upsells
• Order Entry
• Business to Business
• Business to Residential
• Outbound Cold Call Sales
• Outbound Select List Sales
• Surveys
• Market Research
• List Development and Management
• Political Polling
• Direct Mail Follow-Ups
• Fully FTC and FCC Compliant Equipment and Procedures
• Digital Recording of All Calls
• Outside Monitoring Capabilites
• Full Quality Control Department
• Verification
• Customized Reporting
• Flexible Hours
• Logical Scripting
• Complete and Flexible Data Services
• Direct Mail
• Quarter taking
• Order Fullfillment
• Overflow

Features

• Over 20 years in the call center business
• 3 Locations in the New York Tri-State area
• 120 plus seats in-house
• Privately owned
• Owner Operated